You can set up your account settings for Actionstep Payments.
To do this:
- In the Payment portal, go to Admin > Actionstep Payments > Accounts Settings
- If you have not configured any account setting before you will be prompted with this page:NOTE: When applying these settings, a payment for an invoice is received into the operating/business account. Actionstep creates a deposit and marks this invoice as paid.
- If you have set up account settings before but wish to change these settings, click Change. You will then be taken to the same options as shown above.
- If you have not configured any account setting before you will be prompted with this page:
- Choose from the following options:
- Split combined payments between trust and operating accounts: If an online payment is for both a trust retainer and for an invoice, we will deposit the retainer portion into a trust account, and the rest into your operating account.
- Put combined payments into trust account: If an online payment is for both an invoice and trust retainer, we will deposit the entire amount into a trust account. Payments for invoices only will still go to the operating account. Below are scenarios and outcomes to explain this more clearly.
- Customer pays trust retainer only: Funds are deposited into trust account.
- Customer pays trust retainer and balance of invoice(s): Funds are deposited into trust account.
- Customer pays balance of invoice(s): Funds are deposited into operating/business account. You would choose this option if you only want one deposit amount per payment regardless of whether this payment is for multiple item.
- Put all payments into trust account: If an online payment is both an invoice and trust retainer, we will deposit the entire amount into a trust account. Please note, even if the customer is paying an invoice only it will be deposited into the trust account.
- Put all payments into an operating account: All payments received will be deposited into an operating account. Trust retainers will not be able to be set.
Once you have chosen which method is your preference you will need to set up the physical bank account details or where deposits of funds will be made.
NOTE: If you choose Put all payments into an operating account, you will not see the option to add a trust account.
Payment Configuration
For more information on setting up your bank account details, see Adding/Editing Payment Configuration.
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