Trust / Client Change Log Report

Modified on Tue, 1 Apr at 12:51 PM

NOTE:  In the UK, trust accounts are called client accounts. Throughout this article, any reference to a trust account also means a client account.


In this article:




Brief Description

This report shows a record of administrative changes (e.g., updated contact records, client changes, etc.) to the trust / client account. 




Use Cases

This information can give you insight into how the trust / client account is being managed and by whom. 




Finding and Using the Report

  • In Actionstep, go to Reports > Trust / Client Acct Reports > General


Then, refer to these articles for help generating and saving reports for future use:




Available Filters

  • Period: Choose the timeframe for the report. You can click the drop-down and choose some pre-defined periods, or select Custom period and enter your own date range. Review and / or enter your dates in the accompanying date fields. 
  • Trust / Client Account: Choose one or more trust / client accounts you want to report on. 




Report Output

This report includes a detailed list of all administrative changes made to the trust /client account, including the date the change was made, who made the change, what change was made, and matter details. 

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