Adding Web Links to a Firm Knowledge Base

Modified on Wed, 4 Jun at 4:43 PM

When setting up your firm's knowledge base, you can include web links that link users to other resources available directly on the internet. This is useful for adding live content from the Internet to the knowledge base since Actionstep saves only the website address and not the content on the target page. 


Before you begin:




To add a web link to your knowledge base:

  1. In Actionstep, go to More > Knowledge Base > Admin. A list of your available topics is displayed.
  2. Click the topic you want to link to a website and choose Add Web Link.
     The Add Web Link to Topic page appears.
  3. Enter a link Name. This is the text that will be displayed in the table of contents.
  4. Add the URL for the website to the Address field.
  5. Optionally, click Test next to the Address field to verify the URL is correct. 
  6. Click Add Link. The link is added to your knowledge base. 





Related Articles:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article