Kenect is a technology platform designed to help you grow your law firm. Kenect helps you attract, convert, and keep more clients by strengthening your online reputation, and online communication. Kenect accomplishes this through their state-of-the-art business texting platform that links to your existing business line and helps you generate dozens of online reviews each month in addition to getting you better KENECTED with your prospects and clients.
Kenect allows you to:
- Send and receive text messages from your main business phone number
- Contact sync with Actionstep and automatically tie the case to the contact
- Conversation history with synced contacts
- Streamline and improve your intake process
To learn more about the features that Kenect can offer go to www.kenect.com.
How do I enable the integration?
To set up the integration, you must have an existing Kenect account and be an administrator in both Kenect and Actionstep. Please request a demo from https://smart.kenect.com/actionstep-kenect-demo and Kenect will be able to enable the integration for you.
How does Kenect work with Actionstep?
The integration between Actionstep and Kenect will sync all contacts in Actionstep to Kenect so you are ready to communicate with your contacts.
As you send and receive SMS messages in Kenect, you can assign these messages to a matter, which you can then access by clicking the Comms menu icon and choosing SMS.
You can also find a list of all SMS messages linked to all matters by clicking Comms in the main menu and choosing SMS Messages.
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