Canceling your Actionstep Subscription

Modified on Wed, 01 May 2024 at 02:23 PM

This article will go over how to cancel your Actionstep subscription.


NOTE:  The Actionstep team cannot delete your system on your behalf. This must be done from your side.


To cancel your subscription:

  1. Hover over your company name on the top left of your Actionstep Screen
  2. Click on Subscription Settings./helpdesk/attachments/150002489308
  3. Click on the Delete this system button.

Please note your system will be immediately inaccessible after deletion. We do however hold your data for a short period to allow you time to request a backup or to regain access for any reason.


Requesting A Back Up Of Your System

The documents and data that you upload to Actionstep are your property. You can request a backup copy of your data and documents at any time. This takeaway backup is a downloaded version of all of the real-time data and documents within your system to date. See Requesting Backups of Your Actionstep Data for information on requesting this backup.

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