Trust Payments

Modified on Mon, 14 Nov 2022 at 01:00 AM

In this article, you will learn how to record trust payments within Actionstep.


How to make a trust payment

There are several ways to make a payment from a trust account in Actionstep.

Global Create

Go to the Green Global Create button and click on "Make Payment" under the Trust Accounting menu. 


Main Menu - Trust

Go to Trust > Payments > Make Payment




Payment List 

Go to Trust > Payment List and click on the green Make Payment button on the right-hand side. 


Matter Trust Menu

Within a matter click on the trust accounting menu and then click on "Make Payment" on the left-hand side or hover over the trust accounting menu and click on "Make Payment" from the dropdown menu. 



All options will lead to this screen.


TIP: If you have accessed this screen from within the matter you do not need to enter in the matter ID



Option Description
Matter The matter ID from where you would like to make the trust payment 
Trust account The trust account that will be used to make the payment
Amount The total amount of the payment
Include payments from related matters

This check box allows you to use trust funds from other matters (where the trust client is the same) to make a payment. 



Payment Date

The date of the payment 


TIP: This can not be future dated to enter in future dated information you should use the trust request here. For more information see here:Broken Link Article


Reason for payment

You can select a reason for the payment, click Other (below) to enter free text, or create a new template if it is a reason you will be entering multiple times. 



Pay to

Who the payment is being made to, you can select any party on the matter, another contact record (if in Actionstep) or Other (below) to enter in free text. 



Requested by Who requested the payment
Payment Method

The payment method 


NOTE: There will be various additional detail fields to enter depending on the payment method entered and the trust regulations that are in place on your system.




You then have the option to upload a document using the Files to upload button on the bottom right-hand side. 


TIP: It is a good idea to upload the invoice or request for payment directly to the transaction this will assist an auditor as they audit your transactions.  


Select "Save" to save the payment. You can tick Create another payment to launch back into the create payment screen as soon as the save button is pressed if you are entering multiple transactions. 



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