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Getting to Know the Aged Receivables Page

Aged receivables refer to outstanding invoices or payments that have not been collected within a specific time frame (for example, 30 days, 60 days, or 90+ days). Monitoring aged receivables can help you prioritize collection efforts, identify problematic accounts, and take necessary actions such as sending reminders or pursuing debt collection options. The Aged Receivables page in Actionstep can help you review outstanding balances your clients may hold. It also provides options for sending account statements individually or in bulk to some or all of these clients. This article explores the different areas of the Aged Receivables page.

 

Before you begin: 

  • This feature is currently available by feature flag. To enable this setting, go to Admin > General settings > Feature preview. Then switch Aged Receivables screen upgrade to on and click Save.

 

Accessing the Aged Receivables Page

To access the Aged receivables page:

  • In Practice Management, go to Billing > Aged Receivables.

 

Reviewing the Aged Receivables Page

The sections identified in the image below are described below.

A. Either leave all checkboxes cleared and click Send all statements to send all clients in the list a copy of their statement, or select one or more individual contacts and click Send statements to send statements to the contacts visible on this page. You will then be prompted to choose the email template you want to use for your correspondence. Then, once you submit the request, you can track delivery using this progress bar:

NOTE:  Use the page navigation options along the bottom of the page to view the next set of statements.

B. Review each delinquent client along with information about their account, including the date the last statement was sent, invoice numbers, matter IDs, applied late fees for each delinquency period, and so forth.

C. Use the As at calendar tool to filter the list of aged receivables by a specific timeframe.

D. Click Filter to view additional filters you can use to further refine the list of delinquent contacts. See Getting to Know the Aged Receivables Filter.

E. Click Aged receivables report to generate a report of account statement activity. See Aged Receivables Report to learn more.

 

Additional Resources:

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