Getting to Know the Aged Receivables Page

Aged receivables refer to outstanding invoices or payments that have not been collected within specific time frames (for example, 30 days, 60 days, or 90+ days). Monitoring aged receivables can help you prioritize collection efforts, identify problematic accounts, and take necessary actions such as sending reminders or pursuing debt collection options. The Aged Receivables page in Actionstep can help you review outstanding balances your clients may hold. It also provides options for sending account statements individually or in bulk to some or all of these clients. This article explores the different areas of the Aged Receivables page. 

Before you begin: 

• This feature is currently available by feature flag. To enable this setting, go to Admin > General settings > Feature preview. Then switch Aged Receivables screen upgrade to On and click Save.

To access the Aged receivables page:

• In Actionstep, go to Billing > Aged Receivables.

Reviewing the Aged Receivables Page

A. Click Send all statements to send all clients in the list a copy of their statement. When you select this action, you will be prompted to choose the email template you want to use for your correspondence. Then, once you submit the request, you can track delivery using this progress bar: 

B. Click the "select all" checkbox to select all clients on just this page, then click Send statements to send the selected clients a copy of their statement. You can also select individual contacts in this list and click Send statements.

C. Review each delinquent client along with information about their account, including the date the last statement was sent, invoice numbers, matter IDs, applied late fees for each delinquency period, and so forth. 

D. Use the As at calendar tool to filter the list of aged receivables by a specific timeframe.

E. Click Filter to view additional filters you can use to further refine the list of delinquent contacts. See Getting to Know the Aged Receivables Filter.

F. Click Aged receivables report to generate a report of account statement activity.

G. Use these navigation options to view additional pages of contacts. 

Related Articles:

• About Account Statements
• Configuring Account Statement Email Addresses
• Configuring Account Statement Email Templates (Admin)
• Configuring Account Statement Document Templates (Admin)
• Working with Account Statement Template Merge Fields (Admin)
• Getting to Know the Aged Receivables Page
• Generating Account Statements
• Aged Receivables Permissions (Admin)