On 5 May 2025 (US Eastern Time), a new version of Actionstep Academy will launch. At that time, the current version will no longer be available. The new Academy will still be accessed at academy.actionstep.com, but you will use your Actionstep login credentials to access it. 

This article answers frequently asked questions about the transition to the updated Actionstep Academy. If you have further questions, please contact Actionstep Support. 

Frequently Asked Questions 

Q. What’s happening on 5 May 2025? 

An new version of Actionstep Academy is launching. The new version will have a richer learning experience and updated user interface. The current version will no longer be available after this date. 

Q. Will the URL change? 

No. Actionstep Academy will still be accessed at academy.actionstep.com. 

Q. Will user login credentials change? 

Yes. The new version of the Academy will use your Actionstep login credentials (the same ones used to log into the Actionstep platform). Users of the current Academy may have used separate logins—those will no longer work. 

Q. Do users need to register again or create a new account? 

If you already have an Actionstep login, you will use that to access the new Academy. If you don’t have an Actionstep login, you’ll need to get one through your firm’s administrator.   

Q. What will happen to user progress/completed courses in the current Academy? 

Course progress and completion data will not transfer to the new Academy. Users will need to start fresh in the new platform. 

Q. Will the content be the same in the new Academy? 

The new Academy will include updated, reorganized content that reflects best practices and improvements. Some familiar materials will still be there, but the structure may be different. We’ve eliminated many out-of-date courses and videos. The new library will be initially smaller but offer more up-to-date content. 

Q. What if someone doesn’t have an Actionstep login? 

Only users with Actionstep login credentials will be able to access the new Academy. If they need access, they should contact their firm’s Actionstep administrator to be added as a user. 

Q. Can users still access the old Academy after May 5th? 

No. The old Academy will be decommissioned and inaccessible after the launch of the new version.