Correcting Client to Disbursement Transfers (UK)

In this article:

• Correcting a Client Account Transaction From a Client to Disbursement Transfer
• Working with Invoices with Disbursement Allocation Credits  

Correcting a Client Account Transaction From a Client to Disbursement Transfer

Before you begin: 

• This feature is only available to UK users using Actionstep's native accounting features. 
• To use this workflow, the related system accounts must be set up. See Setting Up Actionstep to Use Client to Disbursement Transfers for help.

You can reverse a client to disbursement transfer the same way that you reverse any client account transaction.  

This process will only correct the client account transaction. If you have billed the disbursements that are part of the client to disbursement transfer, you may need to take additional steps to correct the invoice. 

To do this:  

1. In Actionstep, view the matter with the client account transfer you want to reverse.  
2. Click the Client Account menu icon and choose Transaction history from the list of options. The Client Account Transactions page appears.  
3. Find the transaction you want to reverse and click its number in the Amount column. The Transaction Details page appears. 
4. Scroll to the bottom of the page and click the Reverse entry tab.  
5. Click Click here to Reverse this entry. The Reverse Payment page appears. 
6. Read the warning message and select I understand the warning and want to continue. 
7. In the New entry date field, confirm the reversal date. (By default, this is the same date as the transaction you are trying to reverse.) 
8. Select a Reason for reversal.  
9. Select Confirm entry reversal. 
10. Optionally, click Please select a file to upload any supporting documents.  
11. Click Save to save and process the reversal.  

Working with Invoices with Disbursement Allocation Credits  

Disbursement allocation credits are created on invoices when you bill a hard disbursement that was part of a client to disbursement transfer. Depending on the corrections you want to make, you can do the following: 

• Delete a Disbursement Allocation Credit From an Invoice  
• Move an Approved Invoice with a Disbursement Allocation Credit into Draft 
• Delete an Approved Invoice with a Disbursement Allocation Credit  

Delete a Disbursement Allocation Credit From an Invoice  

You can delete a disbursement allocation credit from an invoice. 

To do this: 

1. In Actionstep, open a disbursement allocation using one of the following methods:  
   • Click Billing > Bills List and select the invoice. Click the Payment history tab and select the disbursement allocation credit you wish to delete. 
   • View a matter, click the Billing menu icon and then click Payments & write-offs. Select the disbursement allocation credit you wish to delete. 
   • Click Billing > Payments and select the disbursement allocation credit you wish to delete. 
2. Delete the credit.  

Move an Approved Invoice with a Disbursement Allocation Credit into Draft 

An approved invoice that has a disbursement allocation credit can be moved back into draft the same way that an invoice with no payment can. When moved back into draft, the disbursement allocation credit is deleted from the invoice and will appear in the draft invoice ready to be applied again. 

To do this: 

1. In Actionstep, go to Billing > Bills List. 
2. Find and select the invoice you want to revert to draft status. 
3. Click Revert to draft.
   The bill is moved back to Draft status.  

Delete an Approved Invoice with a Disbursement Allocation Credit 

An approved invoice that has a disbursement allocation credit can be deleted the same way that an invoice with no payment can. When deleted, the disbursement allocation credit is also deleted from the invoice. 

See Deleting an Invoice for specific instructions.