Trust / Client Stale Balances Report

Modified on Tue, 1 Apr at 12:53 PM

NOTE: In the UK, trust accounts are called client accounts. Throughout this article, any reference to a trust account also means a client account.

In this article:

Brief Description
Use Cases
Finding and Using the Report
Available Filters
Report Output

Brief Description

The Trust / Client Stale Balances Report shows you a list of matters where no trust / client entries have occurred for the reported period and shows the last entry made on the reported matter.

Use Cases

When working with dormant matters, this report allows you to keep a track of monies you have in the account so you can determine why work has not yet been performed or examine what trust / client monies can be refunded back to the client.

TIP: This report should be generated each month as part of your end-of-month reports.

Finding and Using the Report

In Actionstep, go to Reports > Trust / Client Acc Reports > General.

Then, refer to these articles for help generating and saving reports for future use:

Available Filters

Stale date range: Choose the "stale" timeframe for the report. You can click the drop-down list and choose some pre-defined periods, or select Custom period and enter your own date range. Review and / or enter your dates in the accompanying date fields.
Trust / Client account: Choose one or more trust / client accounts you want included in the report.
Order by: Choose how you want data in the report organized. Your options include Matter ID, Matter Name, Last Entry Date, Client, and Balance.

Report Output

Matter ID: Shows the matter number.
Matter Name: Shows the matter details.
Last Entry: Shows when the last entry for a trust / client transaction occurred.
Client: Shows the client’s name.
Balance: Shows the current trust / client balance.