Actionstep Academy Overview

Modified on Fri, 9 May at 8:10 AM

In this article:

What is Actionstep Academy?
What Does Actionstep Academy Help Users With?
How Do I Access Learning Content?
Actionstep Academy FAQ

What is Actionstep Academy?

Actionstep Academy is a free online learning resource that provides Actionstep customers with the knowledge and know-how to get the most out of the Actionstep platform.

Whether you're a novice or an expert, the Actionstep Academy library covers a wide range of topics, including process improvement, expert tips and tricks, product updates, and system configuration to align with your business goals.

With Actionstep Academy, you can explore courses and videos that cover key topics such as workflow automation, document management, and integrations with other business tools. With Actionstep Academy, you can achieve your desired outcomes and optimize your use of Actionstep.

Sign up today and start learning by visiting academy.actionstep.com and selecting Register now on the Log in page to create an account. You will receive an email to confirm your login.

What Does Actionstep Academy Help Users With?

Actionstep Academy helps new users get up to speed quickly. It also helps experienced users learn more about products, functions, and best practices.

TIP: If you're just starting out or brushing up on the essentials, enroll in the Actionstep Foundations learning path.

How Do I Access Learning Content?

In Actionstep Academy, you can browse all available co on the Catalog page. Here, you can launch courses or enroll in them to complete later.

Once you have started or enrolled in courses, you can see them on your Home page, which shows courses you are currently taking, as well as ones you have enrolled in but not started.

Visit the My learning page to see your current enrollments and completed courses. You can also download a PDF or CSV of your Actionstep Academy training history.

Actionstep Academy FAQ

Q. How much does Actionstep Academy cost?

A. There is zero cost for customer access.

Q. How can an Actionstep Academy user provide feedback?

A. Ratings and feedback are solicited at the end of courses. For general thoughts and feedback, use this form.

Q. What if I forget my password?

A. In case of a forgotten password, you can reset your password by selecting the Forgot Password? link on the Signup page at https://academy.actionstep.com.

Q. Why has my access been revoked?

A. Actionstep Academy is free to all active Actionstep users. This is enforced by email address. If an Actionstep Academy login email address is not also used for an Actionstep subscription, that email address will be contacted to switch over the account to the Actionstep login email address. If that request is not answered in five business days, Actionstep Academy access will be revoked. If this happens in error, learner progress can be restored under the valid login email address.