Editing Workflow Step Actions – Related Matters (Admin)

Modified on Fri, 28 Jun at 4:16 PM

When setting up a workflow step, you can choose specific actions that should take place. This article covers how to adjust related matters step actions. Specifically, you can prompt users to link the current matter to another matter in the system, or you can prompt users to create a related matter to link to. 


To learn more about related matters, see Setting Up Related Matter Types.




To do this:

  1. In Actionstep, go to Admin > Matter types. The Matter Types page appears.
  2. Click Settings for the matter type you want to set up a workflow for. 
  3. Click Manage in the Workflow section. The Workflow page appears.
  4. In the Steps list (right side of the page), select the step you want to edit. The Edit workflow window appears.
    NOTE:  To learn how to add a step, see Creating Steps For Your Workflow.
  5. In the Step actions section, toggle Related matters to on. A Related Matters section is added below.
  6. Click Add row. A new row is added to the list.
  7. Click the drop-down list and select the related matter type you want users to create.
  8. Select Required if you would like to make it a requirement for the user to relate the matter to another matter before they can move to the next step.
  9. Click Save to save your changes.


NOTE: The list of matter types available will be limited to the types of matters that have been set as related matters for this matter type. If you have not configured your matter type to be related to another matter type, it will not appear in this drop-down list.


Now, when a user moves to this step on a matter, they will see a related matters section appear: 


By clicking the drop-down list in the Quick Add section, users can search for a matter to link to or click Create Related Matter With Mapped Data to create a matter to link to.





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