Logging In to Actionstep

Modified on Wed, 01 May 2024 at 01:39 PM

In this article:

This article will walk you through logging in for the first time, where and how to log in, how to log out, and how to reset your password.

Once you've set up your Actionstep profile, you can access your system by going to https://go.actionstep.com.

Additionally, please note the following items around logging in to Actionstep:

  • Admins do not have access to change other users' passwords. If a user forgets their password, they will need to rest it by going to the login page at go.actionstep.com. 
  • If you just simply want to change your password (not because you've forgotten it), you can do so by going to My Profile. 
  • If you are having issues logging in that are unrelated to IDs and passwords, try logging in using a different browser. It may be that your current browser uses an auto-fill system and attempting to log you in using outdated credentials. If that doesn't seem to solve the problem, reach out to our Support Team at support@actionstep.com.

How-To Video


Logging in to Actionstep for the First Time

When you're first granted access to Actionstep, you will receive an email invitation, which includes a link to the system log-in page as well as the email address you will use to sign in and a temporary password. This email is usually sent by the System Administrator.

To sign in:

  1. In the email you received, click the link that will launch Actionstep. An Actionstep log-in window appears.
  2. Follow the onscreen prompts to set up your profile in Actionstep. 

To keep your account safe, here are a few tips on how to create a strong password: 

  • Make your password 16 characters or longer: Long passwords or passphrases are recommended to be more secure than passwords with different alphanumeric characters and letters. A passphrase combines multiple unrelated/random words and is longer than 15 characters. You can use spaces in between words, dashes, and periods.
  • Don’t start or end your password with a space character: The space character cannot easily be "seen" when it is at the start or end of a password. To prevent inadvertent use, Actionstep will not accept a password that starts or ends with a space character.

Logging In to Actionstep Once Your Profile is Set Up

After you've set up your user profile, you can log in to Actionstep at any time.  If you forget your password, use the Forgotten password link on the log-in page to reset it. 

To do this:

TIP: You can also access the Actionstep log-in page from the Actionstep website.

Logging Out of Actionstep

To end your Actionstep session:

  • Click Log out at the top-right corner of the page.  
WARNING: Actionstep will automatically log you out of the system after about 8 hours of inactivity. If you put your computer into "sleep" mode overnight, you may still see the same pages displayed when you start again in the morning, however, you will need to log in again to refresh the data.



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