Reporting on the Different Adjustments to Billing

There are a few different ways you can review the different kinds of adjustments you've made to client billing. Some of these include using official reports, but others involve simply reviewing existing lists. 

The following information lists any available reports for the type of adjustment listed as well as other methods for finding information:

• Fee Adjustments
• Credit Notes
• Discounts
• Write-Offs
• Refunds

Fee Adjustments

Report: Client Profitability Report

Other ways:

1. Go to Billing > Bill Production. 
2. Review the information in the Fee Adjustment column. (Click the column heading to sort records with fee adjustments to the top of the list.)

The data in this list is fluid, meaning billing records may be updated as you are viewing the list, so the data may change.

Credit Notes

Report: None available

Other ways:

1. Go to Billing > Bills List.
2. Click the Filter drop-down list and select Show all available filters.
3. Type CR in the Inv No. field and click Submit. This shows a list of all credit invoices.

The data in this list is fluid, meaning billing records may be updated as you are viewing the list, so the data may change.

Or ...

1. Go to Billing > Payments.
2. Click the Filter drop-down list and select Show all available filters.  
3. Click Entry Type and then select Credit applied.
4. Click Submit. You will then see a list of any credits that have been applied against invoices. You can click More to print/export this information.

Discounts

Report: Client Profitability Report

Write-Offs

Report: Write-Off Report

Other ways: 

1. View the matter. (See Editing a Matter for help.)
2. Click the Billing menu icon. 
3. Click Payments & write-offs link on the left side of the page. All the write-offs for the specific matter are listed. 

Or ...

1. Go to Billing > Bills List.
2. Find the Write-Off column and click its heading to sort all write-offs to the top of the list. 
3. Optionally, click the More menu and choose Export. An Excel spreadsheet is saved to your computer so you can review it.

The data in this list is fluid, meaning billing records may be updated as you are viewing the list, so the data may change.

Refunds

Report: None available

Other ways:

1. Go to Billing > Payments.

2. Click the Entry Type column heading to group Client refund transactions together.  

3. Optionally, click the More menu and choose Export. An Excel spreadsheet is saved to your computer so you can review it.

Or ...

1. Go to Accounting > Banking. The Banking page appears.
2. Click the three dots for the account you want to review and choose Transactions. The Transactions page appears.
3. Click the Filter drop-down list.
4. Click the Entry Type drop-down list and choose Client refund. 
5. Click Submit. A list of client refunds is displayed.

The data in these lists are fluid, meaning billing records may be updated as you are viewing the list, so the data may change.