Help Center

About the Actionstep Admin Page

The Admin page in Actionstep Practice Management contains tiles that link to specific settings for various parts of the system. From this page, an admin user can also access/edit your firm's subscription, perform data imports, and view audit logs.

NOTE:  There are two levels of admin access in Actionstep: Admin and Admin with Authority. An Admin can perform all actions available in the Administrator area of Actionstep with the exception of adding, removing, and otherwise managing Users & Permissions—which only an Administrator with Authority can do. Basically, any tasks that can change the terms of your subscription are available to only admins with authority.

To give one of these levels of access to a user who currently does not have it, an Admin with Authority can go to Admin > Users & permissions > [select the user in the User list]. In the User preferences section, click System role and choose the admin level you want assigned. If you want to give them authority to make subscription-level changes, select Allow this user to alter your subscription data in the Additional settings section.

 

To access the Admin page:

  • In Practice Management, click the Admin icon in the global navigation bar. 

 The following descriptions cover the different sections of settings on the Admin page that you can adjust:

Title Description
General  settings

This is where you can add/change company details, logos, quick codes, timekeeping options, abbreviations, and date formats. You can also turn on/off feature previews.

To learn more about these settings, see the following:

Matter types

Create and manage the different types of matters you support.

To learn more, see About Matter Types

Billing

Edit time entry preferences, invoice templates, disbursement / expense templates, taxes, income accounts, rate labels, etc.

To learn more, see Configuring Your Billing Settings (Admin).

Trust accounting

Manage your trust settings and your trust bank accounts.

To learn more, see Setting Up Trust (or Client) Accounting (Admin).

Users & permissions

Invite new users to your Actionstep system and change system access / permissions.

To learn more, see:

Integrations Review a list of integrations and connect with those you want to use.
Email & SMS

Configure inbound and outbound emails, and manage email aliases and email templates. Set up and manage SMS messaging and appointment reminders.

To learn more, see:

Document assembly

View a list of system and custom merge fields as well as access the Merge Field Test Tool and non-matter-specific document templates.

To learn more, see:

Custom list views

Review and manage all custom list views within Practice Management.

To learn more, see:

Divisions

Add, edit, and review divisions.

To learn more, see:

Accounting

Set up your accounts as well as edit your preferences and settings for using accounting. You can also configure your billing and trust accounting and connect to external accounting systems like Xero and QuickBooks.

To learn more, see this complete list of Accounting setup topics

Additional settings

Add and edit participant types, marketing mediums, tags, sales/purchase types, currencies, public holidays for calendars, participant relationship types, and gender classifications.

To learn more, see:

Builder or Capture

These tiles may appear if you're using Actionstep Builder or Actionstep Capture. These sections give you access to setup and manage options for these respective products.

To learn more, see About Actionstep Builder and About Actionstep Capture.

Your subscription
(located on the right side of the page)

View your billing information, account payment setup, and Actionstep's terms and conditions.

To learn more, see About the Actionstep Billing Portal.

Import Data
(located on the right side of the page)

Import billing, matters, custom data, contacts, and accounting information into your Actionstep system.

To learn more, see Importing Your Data into Actionstep (Admin).

Audit logs & reports
(located on the right side of the page)
View the different auditing records and complete an accounting health check.

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