Creating a Custom Appointment List View (Admin)

Modified on Mon, 5 May at 1:25 PM

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You can create your own lists of appointments that have been saved to calendars in Actionstep. When doing this, you can choose what details about your appointments you want to display, including details of any matter that the appointment is linked to. You can also view expected payments for an appointment as well as participants, custom data, trust information, and other details that will come from the matter linked to the appointment.


You can organize your appointments into logical groups and then display those groups in the Calendar > Appointments menu. To do this, you create a customized appointment list. When you select that group from the menu, you will see only those appointments that qualify to be in the list. 


Some uses cases for an appointment list might include viewing a list of upcoming court appointments or Initial consultation appointments, or viewing a list of weekly appointments across your team. 


You can access custom appointment lists from the Calendar > Appointments menu.




Preparing to Create a Custom List View

Before creating a custom appointments list view, it helps to consider the following:

  • What specific appointment details need to be included in the list? (These represent the columns in a list.)
  • Is this list part of a larger group of related lists? If so, how should all of these lists be grouped together (i.e., in what order should these lists appear)? How should this group be labeled in the menu?
  • What conditions (locked filters) should trigger a specific appointment being included in this list? 


TIP:  For additional ideas on what to think about when creating a custom list, see About List Views in Actionstep, which contains high-level information about list views and how they function in Actionstep. 




Setting Up a Custom List




To set up a custom list:

  1. In Actionstep, go to Admin > Custom list views. The Custom List Views page appears.
  2. Click Manage in the Appointments list views section. The Custom Appointments Lists page appears.
  3. Click Create New List. The Edit Custom List page appears.
  4. In the List Setup section, enter the following information:
    • List Name: Enter a name for the list of appointments you want displayed. This should be meaningful since it can be viewed by others in your system.  
    • Description: Enter details about the types of appointments that will be included in the list, for example, "Lists all appointments with a specific client".
    • Sort Order: If you will be adding multiple lists to a menu group, indicate where in the list you want this list to appear. Those lists with a lower sort order number will be listed first. If you do not specify an order, multiple lists will appear in alphabetical order. 
    • Menu Group Name: Enter the name for the group you want to assign the list to. If you plan to include multiple lists in a group, note the spelling and case you use for the name so that you can reuse it for the other lists in the group. If you do not enter a group name, the list will appear under Calendar > Appointments.
  5. In the System Role Permissions section, select at least one role you want the custom list to be available to. 
  6. In the System Roles Default List, choose whether the custom list view is a default view for the associated role. 
  7. In the Locked Filters section, choose the data that will "trigger" whether the appointment will be included in the list. For example, if you want your list to include only confirmed appointments, select Confirmed in the Appointment Status list. Select as many filters as you need. 
  8. When finished setting up your list, click Save. The Column Definitions page appears showing the default data that will be included in the list.
  9. Review what columnar data will be shown in the list view. You can either add columns to this list or delete columns:
    • To add a column, click Add Column and then provide the required information in the window. Click Save when you are finished. (See Adding Columns to a Custom List (below) for more help with this.)
    • To remove a column, select the checkbox for the column and click Delete Column
  10. Once your custom list is created, click Preview (while on the Column Definitions page) to see how your list looks. If needed, you can continue to make changes to fine-tune it. 
  11. When finished reviewing and optionally updating the column definitions, close the Column Definition window. 





Adding Columns to a Custom List

By choosing your columns, you indicate what data you want included about the appointment in the list view. 



To choose your columns:

  1. Access the Column Definitions page for your custom list by doing one of the following:
    • Create a new custom list (as described in the previous section), save it, and click Add Column on the Column Definitions page. 
    • On the Custom Appointments Lists page, select the checkbox for an existing custom list and click Edit Columns. Then click Add Column
  2. In the Column Setup section of the Column Definitions page, provide the following information:
    • Enter a Label for the column. 
    • Select a Data Source. A new section of options appears below the Column Setup section. This is where you will select the specific data you want displayed. (See Understanding Data Sources (below) for more information.)
    • Click Use Related Matter to use data from a similar matter.
    • Enter a Default Position for the column.
      NOTE:  Columns are automatically created with default positions spaced 100 "positions" apart. This allows you to insert columns between these columns by selecting position numbers between these values. So, for example, if you want a new column to be shown between the columns with default positions of 100 and 200, you would enter a number like 150.
    • Based on the Data Source you selected earlier in this step, select the specific data you want shown in the column.
  3. Click Save to save your changes.
  4. Close the Column Definitions window to return to the Custom Actions Lists page.




Editing, Deleting, or Copying a List

While working with your custom appointment lists, you can perform additional tasks, like editing or deleting a list. 



To do this: 

  1. In Actionstep, go to Admin > Custom list views. The Custom List Views page appears.
  2. Click Manage in the Appointment list views section. The Custom Appointments Lists page appears.
  3. Select the checkbox for the list you want to work with and complete any of the following tasks:
    • To edit the list (i.e., change sort orders, permissions, etc.), select Edit List Properties.
    • To delete a custom list, select Delete.
    • To edit the columns you're currently showing for a custom list, select Edit Columns.  
    • To make a copy of a list view, select Create Copy. (This option is useful if the new list you want to create has a lot of similar properties to an existing list. This way, you can create the list and then just make a few small adjustments.)





Understanding Data Sources

Data Sources allow you to "pull" data from various places within your Actionstep system and display that information in the list view. When you're choosing which columns to include in the list, you can choose a data source and have all of the data associated with that source available to choose from. The data sources shown below have the following meanings:


Data SourceContainsWhat Gets Displayed in the List
Appointment

Information in relation to the appointment.

Shows appointment ID, description,

calendar, location.

ActionInformation related to the matterShows matter ID, name, file reference, matter type name.
TaskInformation related to task for a specific matterShows last completed task, next task, total billable hours, billable amount (excluding billed), etc.
Action ParticipantInformation related to any contact on a matter (e.g., the client)
Shows name, phone, email, etc.
Multi-Row Custom Action Data (1 row per action)

When a matter has multi-row custom

fields, this shows the information in the multi-row field. This shows one entry per row on separate lines. 

Shows data from a multi-row custom data collection you've created.
Multi-Row Custom Action Data (n rows per action)When a matter has multi-row custom

fields, this shows the information in the multi-row field. This shows multiple entries on one line.

Shows data from a multi-row custom data collection you've created.
Multi-Row Custom Action Data (Last entered row, 1 per action)When a matter has multi-row custom

fields, this shows the information in the multi-row field. This shows only the last row entered (and not all rows).

Shows data from a multi-row custom data collection you've created.
Single-Row Custom Action DataInformation related to the custom data collection
Shows data from a single-row custom data collection you've created.
Trust BalancesInformation related to the associated trustShows total trust funds, last transaction date, funds available, etc.
Sales Pipeline DataInformation related to sales pipelineShows expected sale date, profitability, expected sale amount, etc.
Sales Pipeline Scheduled Payments (n rows per action)Information related to scheduled payments for a matterShows payment number and description, expected payment amount, and days after sale.






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