Contacting Actionstep Support

Created by Allison Cloyd, Modified on Wed, 14 Dec 2022 at 05:41 PM by Allison Cloyd

Actionstep Global Support has team members in the United Kingdom, United States, and New Zealand, offering Actionstep users access to our team 20 hours a day, six days a week. In order to get your inquiry to the Support Analyst best able to assist, we ask that you submit your requests at our ticket submission form

Within your request, please be sure to include your orgkey, which can be found in the drop down menu under organization's name in the upper left corner when logged into Actionstep in the upper left corner:

We would also ask that requests contain as much detail as possible, as well as any available screenshots or recordings.