You can change the assigned user associated with a case. For example, you may have a user who no longer works for your firm, but you need to reassign their matters.
To do this:
- In Actionstep, edit the matter you need to update. (See Editing a Matter for help.)
- Click the information icon next to the matter title. A pop-up window appears.
- Click Edit The Edit Matter Properties window appears.
- Click the Assigned to drop-down list and choose a different user.
- Click Save to save your changes.
NOTE: To reassign multiple matters in bulk, see Reassigning System Users.
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