This article covers some of the basic system requirements for the Actionstep plug-in for Microsoft Office.
CAUTION: The Microsoft Office plug-in is considered legacy technology
which neither Microsoft nor Actionstep supports. Although it may still work for
some users, it's recommended you use the OneDrive integration instead. To learn
more, see
Using Microsoft OneDrive with Actionstep.
The plug-in is available only to Windows users.
System Requirements
The Microsoft Office plug-in is a desktop application designed to allow users to save/edit Office documents to and from Actionstep. For these functions to work correctly, it is recommended that you:
- Operate on Windows 7 or any OS released thereafter
- Allow each user to have admin authority over their PC [1]
- Do not reconfigure the virtual folder path that Actionstep relies on to store the security token [2]
- Use Office 2013 or anything released thereafter
- Do not have multiple other plug-ins enabled within the Office products
- Do not operate on a terminal server [3]
[1] The plug-in allows data to transfer between Actionstep and a local system – in order to transfer data to and from certain areas of that local system, Actionstep requires the user to have admin access.
[2] The plug-in is authorized through a security token, which is then stored against a virtual folder path in the user's local system. If this folder path is altered, the Protocol Handler that opens Office from Actionstep will not be able to find the security token, thus making it impossible to use the Open from MS Office option in Actionstep.
[3] Because of the administrative access the plug-in demands, as well as the fact that it needs to install an .exe file and store a security token within the local directory, terminal servers will not be able to accommodate the plug-in.
CAUTION: Please note that, due to an update to infrastructure brought about by an OS update, the plug-in currently does not work in Mac environments. Also, these are only the most basic requirements and there could be more factors contributing to the usability of the plug-in.
Updated