Help Center

Understanding 'Administrator with Authority' Subscriptions

CAUTION:  Granting a user subscription authority gives that user a high level of access to many different options and features in Actionstep.

Being an "administrator with authority" will grant you the following abilities:

  • Add and remove users
  • Manage add-ons
  • Delete the system
  • Request entire system backups
  • Request changes to a system through Customer Support
  • Request account information
  • Give Customer Support permission to copy your system to a development environment if troubleshooting is required

To grant someone authority to make subscription changes and access the Users & Permissions menu, a current administrator with authority will need to go to Admin > Users & Permissions > [select your user] and select Allow this user to alter my subscription data?.

Updated