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FAQ
The Actionstep API allows software developers to create a wide variety of apps (mobile, web, tablet, embedded, desktop) using Actionstep as the backend database.
Actionstep is a comprehensive business management platform and contains built-in data structures and business models to handle things like workflow, document management, contacts, calendaring, time sheets, billing, trust accounting, and general ledger. This lets you, the software developer, focus on building a stunning front-end application without having to worry about the complexities of the business back-end.
Another great reason to use Actionstep as your back-end database is that it lets you create custom back-end workflows and custom data structures to support your front-end application. So, for example, if you wanted to create a mobile app for salespeople, you could define a companion sales pipeline workflow on the back-end (initial inquiry > qualified prospect > engaged > contract) with some custom data fields (contract amount, products of interest, etc) and operate on these fields from your front-end app. You will also have access to all of Actionstep's standard business functions like tasks, steps, CRM, quotes, invoices, etc.
You communicate with the API using standard HTTP requests and responses (GET, POST, etc). You can use any programming language on your end (Javascript, C#, PHP, etc) and most have built-in libraries for HTTP communication.
Getting Started
There is a $500 initial setup charge for access to the API. This includes a 30 minute consultation with a member of the support team, a "sandbox" database to test your integration, and the generation of the API keys you will use for your development. The consultation will help you gain a better understanding of Actionstep's functionality from a web application perspective. Please submit your request here.
Once you're set up you can begin your API development journey using our API Quickstart guide.
API Support
Once your API environment has been established all API-related support inquiries should be sent to support@actionstep.com