In this article, you will learn more about Actionstep's email functionality. There are several links to more detailed articles below.
|Actionstep's email is designed to be a matter email management system. It is not designed to have the same functionality as an email client like Outlook or Gmail and as such has various integration options to commonly used email clients.|
There are numerous ways that you can associate emails to matters within Actionstep, and there are various views that categorize the emails.
Actionstep allows you send emails out of, and assign emails to, your Actiosntep system. For more information, please see Email Setup.
Emails are grouped together into categorized list views, as per the screenshot below. You can navigate to this menu by hovering over Comms on the main menu.
There are various methods to associate emails to matters. To learn more about these methods, please see Email Associations.
Actionstep offers an integration with Microsoft, which will allow you to associate emails to matters from Outlook. See Enable Actionstep Addin (In Outlook) for more information.
Actionstep also offers a Google Gadget to allow the assigning of emails to matters from Gmail. See Installing The Gmail Add-on for more information.